Yes! We regularly feature special bundles and offers that provide great value for pet owners. Check out our "Bundles & Offers" section to find curated packages designed to give your pets a variety of quality products at a discounted price.

We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us omn WhatsApp as soon as possible, and we'll do our best to accommodate your request. Once an order has been shipped, it cannot be modified or canceled.

Currently, we accept cash on delivery (COD) for your convenience. This allows you to pay for your items when they arrive at your doorstep.

Yes! If you're interested in placing a bulk order, please contact us on WhatsApp for special pricing and arrangements.

Standard delivery within Lebanon typically takes 2-4 business days, depending on your location. Delivery times may vary during holidays or due to unforeseen circumstances.

Yes, we deliver to all areas in Lebanon. Some remote locations may require additional delivery time.

We have a 7-day return policy. You can return any eligible item within 7 days of receiving it for a full refund. Please note that some items like food, treats, and hygiene products cannot be returned once opened for safety reasons.

To initiate a return, please WhatsApp us with your order number and the reason for your return. Our team will guide you through the return process and provide a return shipping address.

Please inspect your order upon arrival. If you receive a damaged or incorrect item, contact us immediately with photos of the damaged item or details about the incorrect product. We'll work quickly to resolve the issue and send a replacement if necessary.

We're happy to exchange items that don't meet your expectations. Contact our customer service team within 7 days of receiving your order to arrange an exchange.

Absolutely! We carefully select all our products to ensure they meet safety standards for pets. We prioritize pet wellness and only offer items that contribute to a healthier lifestyle for your furry friends.

Many of our products include sizing charts to help you select the right size for your pet. If you're unsure or need assistance, please contact our customer service team with your pet's measurements, and we'll help you choose the appropriate size.

Currently, we operate exclusively online. This allows us to keep our prices competitive and focus on providing the best online shopping experience for pet owners across Lebanon.

The Paw stands out by offering a carefully curated selection of high-quality pet products, exceptional customer service, and a commitment to sustainability. We focus on strengthening the bond between pets and their owners through products that enhance your shared experiences.

We've been serving pet owners in Lebanon for over 2 years, building a reputation for quality products and excellent customer service.

Absolutely! We love hearing from our community. If there's a product you'd like to see in our store, please email your suggestions to info@thepawlb.com. We're always looking to expand our selection with items our customers and their pets will love.