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Cozy Corduroy Bed – Enclosed Bed for Cats & Dogs
Cleaning Gloves Pair- Suitable for Dogs &Cats
Summer Flash Sale: Electric Massage Brush: Suitable for Dogs & Cats
Winter Warmer Clothing
Comfort Vest- Leash & Harness
Cozy Corduroy Bed – Enclosed Bed for Cats & Dogs
Disposable Cat Litter Box Liners
Cleaning Gloves Pair- Suitable for Dogs &Cats
Winter Warmer Clothing
Double Layered Cat Litter Trapping Mat
Comfort Vest- Leash & Harness
Mango-shaped Cat Scooping Spoon
What we stand for
Our Four Paw-llers
What we stand for
Our Four Paw-llers
Prioritizing the well-being of your pets and their owners for a healthier, happier life means focusing on products, services, and education that support both physical and mental health. This includes offering high-quality accessories, safe grooming tools, and toys that encourage physical activity and mental stimulation.
Offering eco-friendly products that care for pets and protect the planet ensures that our business contributes to a healthier environment helping them reduce their carbon paw-print while providing safe, earth-friendly products for your pets.
Nurturing the special bond between pets and humans is about recognizing the emotional connection that enhances daily life for both thus fostering this bond through interactive products, and useful content. Pets offer companionship, comfort, and unconditional love.
Fostering a supportive, inclusive community that encourages pet adoption and connection creates a space where pet owners can share experiences, support each other, and advocate for pet welfare. By partnering with shelters & building a network of like-minded individuals who are passionate about pets will strengthens our community as a whole by promoting compassion and shared values.
Let customers speak for us
Frequently Asked Questions
Do you offer any special bundles or discounts?
Yes! We regularly feature special bundles and offers that provide great value for pet owners. Check out our "Bundles & Offers" section to find curated packages designed to give your pets a variety of quality products at a discounted price.
Can I modify or cancel my order after it's been placed?
We process orders quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us omn WhatsApp as soon as possible, and we'll do our best to accommodate your request. Once an order has been shipped, it cannot be modified or canceled.
What payment methods do you accept?
Currently, we accept cash on delivery (COD) for your convenience. This allows you to pay for your items when they arrive at your doorstep.
Do you offer discounts for bulk orders?
Yes! If you're interested in placing a bulk order, please contact us on WhatsApp for special pricing and arrangements.
How long will it take for my order to arrive?
Standard delivery within Lebanon typically takes 2-4 business days, depending on your location. Delivery times may vary during holidays or due to unforeseen circumstances.
Do you deliver to all areas in Lebanon?
Yes, we deliver to all areas in Lebanon. Some remote locations may require additional delivery time.
What is your return policy?
We have a 7-day return policy. You can return any eligible item within 7 days of receiving it for a full refund. Please note that some items like food, treats, and hygiene products cannot be returned once opened for safety reasons.
To initiate a return, please WhatsApp us with your order number and the reason for your return. Our team will guide you through the return process and provide a return shipping address.
Please inspect your order upon arrival. If you receive a damaged or incorrect item, contact us immediately with photos of the damaged item or details about the incorrect product. We'll work quickly to resolve the issue and send a replacement if necessary.
We're happy to exchange items that don't meet your expectations. Contact our customer service team within 7 days of receiving your order to arrange an exchange.
Are your products safe for pets?
Absolutely! We carefully select all our products to ensure they meet safety standards for pets. We prioritize pet wellness and only offer items that contribute to a healthier lifestyle for your furry friends.
How do I know which size to choose for my pet?
Many of our products include sizing charts to help you select the right size for your pet. If you're unsure or need assistance, please contact our customer service team with your pet's measurements, and we'll help you choose the appropriate size.
Do you have a physical store I can visit?
Currently, we operate exclusively online. This allows us to keep our prices competitive and focus on providing the best online shopping experience for pet owners across Lebanon.
What makes The Paw different from other pet stores?
The Paw stands out by offering a carefully curated selection of high-quality pet products, exceptional customer service, and a commitment to sustainability. We focus on strengthening the bond between pets and their owners through products that enhance your shared experiences.
We've been serving pet owners in Lebanon for over 2 years, building a reputation for quality products and excellent customer service.
Can I suggest products you should carry?
Absolutely! We love hearing from our community. If there's a product you'd like to see in our store, please email your suggestions to info@thepawlb.com. We're always looking to expand our selection with items our customers and their pets will love.